Please take a look to get shipping policy clarification detail below:
Receiving Time = Processing Time + Shipping Time
Delivery Location = Worldwide
If you cannot find an answer below, please contact us and one of our staff will be very happy to support. We will do our very best to get back to you within 24hours.
Which payment methods are accepted?
We currently accept major credit/debit cards: PayPal, Visa, MasterCard, Maestro, JCB and American Express.
WHERE DO WE DELIVER?
We provide worldwide shipping. However some outlying islands are unreachable by our couriers.
DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
We support shipments to PO Boxes, but we cannot ship to Military APO/FPO addresses.
HOW MUCH DOES SHIPPING COST?
The shipping cost might vary depending on the shipping destination and the policy of the store such as the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total cost.
Estimate shipping cost
- A shipment takes 7-10 business days to arrive for domestic in United States with $4.99 shipping fee.
- A shipment takes 8-15 business days to arrive for international with $5.99 shipping fee.
HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
Some countries are faster than others. It depends on the location and how far you are from our logistic partners.
In case you have customized artwork products in your order, please allow for additional 2-3 business days for the product to be processed as we need the time to handle the artwork.
Actual shipping times and delivery dates may vary depending on the local postal service in your area.
Standard shipping/transit times apply as follows:
- For US orders will arrive approximately 7-10 business days after it’s shipped. We use different shipping partners, but final delivery is usually via Yun Express, USPS or DHL.
- For international orders please allow 1-3 weeks for delivery to your country. Final delivery is usually via your local postal service.
- However, due to the COVID-19 pandemic and extremely high order demand, carrier services might need additional 7-15 business days to ship packages anywhere.
CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
WILL I BE CHARGED VAT TAXES?
We do not charge VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the country, the postal package may incur local customs or VAT charges. Please contact your local customs office for more information regarding your country’s customs policies.
My product came damaged, what do I do?
Please contact us immediately with your order number and image of the damage and we will investigate to issue a refund or replacement for you.
What is your cancellation policy?
Contact us immediately and FREE to cancel order within 2 HOURS from the order was placed and 20% charged if more than 2 hours because our staff will handle the order after 2 hours. For those orders that has been processed are not eligible for cancellation.
How can I track my orders?
Once your order has been shipped, you will receive an email with a tracking link. Please allow 2-3 business days for the link to update and show any information. The tracking links may not update but the package is on the way to your address and it has left the warehouse.